V102 - Legal Client Services Receptionist

Job Duck

Base: $1,015 to $1,100 usd; bonus/equity: not spec...
Fully remote
Fluent english and spanish verbal communication
High volume inbound call handling
Calm demeanor under pressure
This role serves as the first point of contact for individuals seeking legal assistance during highly emotional and stressful moments

Job Summary

  • This role serves as the first point of contact for individuals seeking legal assistance during highly emotional and stressful moments.
  • The position requires managing a high volume of inbound communications, averaging 150 to 200 calls per week, with accuracy and care.
  • Candidates must be fully fluent in both English and Spanish to effectively support daily operations and triage calls.

Matching Summary

This role serves as the first point of contact for individuals seeking legal assistance during highly emotional and stressful moments.

Salary

Base: $1,015 to $1,100 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Fluent English and Spanish verbal communication
  • High volume inbound call handling
  • Calm demeanor under pressure
  • Emotional intelligence and de-escalation
  • EST time zone availability
  • Multi-system navigation skills

Nice-to-have

  • Empathetic phone presence
  • Professional judgment and discretion
  • Reliability driven work style
  • Video conferencing comfort
  • Quiet home office environment

Key Requirements

  • Native level or fully fluent English and Spanish
  • Ability to work Monday through Friday 8:30 AM to 5:30 PM EST
  • Reliable internet connection and headset required

Work Rights

Not specified

Tailored Resume

Cover Letter