Sr Tech Field Eng

Unisys UK

**
Prior experience in hardware break and fix
Desk side software support experience
Customer service experience required
** Unisys UK is seeking a Senior Technical Field Engineer to provide hardware support and customer service, focusing on installation and maintenance of PCs and peripherals. The role requires prior experience in hardware break/fix and service desk support, emphasizing professionalism and customer satisfaction. **

Job Summary

  • The role involves providing comprehensive support for hardware including laptops, desktops, and monitors.
  • Candidates must be able to perform installs, moves, adds, and changes while testing and certifying PCs.
  • Success requires maintaining high professionalism and ensuring customer satisfaction throughout all transactions.

Matching Summary

Match Score: 75

** Unisys UK is seeking a Senior Technical Field Engineer to provide hardware support and customer service, focusing on installation and maintenance of PCs and peripherals. The role requires prior experience in hardware break/fix and service desk support, emphasizing professionalism and customer satisfaction. **

Skills & Requirements

Must-have

  • Prior experience in hardware break and fix
  • Desk side software support experience
  • Customer service experience required

Nice-to-have

  • High degree of professionalism
  • Strong customer satisfaction focus
  • Ability to handle escalations effectively

Key Requirements

  • Experience with hardware break and fix
  • Service desk or desk side support background
  • Customer service experience

Work Rights

Not specified

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