Director Of Vendor Performance Management And It Governance
AIA
15-20+ years vendor management experience
Group-wide it governance policy establishment
Sla and kpi monitoring for vendors
The role oversees Group-wide IT vendor performance management to ensure alignment with strategic goals and service excellence
Job Summary
The role oversees Group-wide IT vendor performance management to ensure alignment with strategic goals and service excellence.
Candidates must establish robust IT governance policies and frameworks while driving compliance with regulatory requirements across the organization.
The position involves leading a diverse team across Hong Kong and Malaysia to deliver mission-critical services within a culture of clarity, courage, and humanity.
Matching Summary
The role oversees Group-wide IT vendor performance management to ensure alignment with strategic goals and service excellence.
Skills & Requirements
Must-have
15-20+ years vendor management experience
Group-wide IT governance policy establishment
SLA and KPI monitoring for vendors
Third-party risk control management
C-suite stakeholder engagement
Nice-to-have
Experience in insurance or financial services
M&A strategic project leadership
Cross-geography team management
Internal and external audit support
High integrity and personal character
Key Requirements
15-20+ years of vendor management experience
Proven track record managing diverse international teams
Strong experience engaging C-suite stakeholders
Background in complex international environments
Experience preferably in insurance or financial services