Lobby Manager

JLL

Hyderabad, TS, India
Resolve customer concerns
Maintain customer service standards
Handle complaints within tat
Your role is to ensure that customer service is maintained as per the standards set by the us

Job Summary

  • Your role is to ensure that customer service is maintained as per the standards set by the us.
  • You will be JLL’s front liner at the site for anticipating guest needs and resolving all customer related concerns.
  • At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment.

Matching Summary

Your role is to ensure that customer service is maintained as per the standards set by the us.

Skills & Requirements

Must-have

  • resolve customer concerns
  • maintain customer service standards
  • handle complaints within TAT
  • conduct customer feedback surveys
  • handle emergencies expeditiously

Nice-to-have

  • entrepreneurial and inclusive work environment
  • realize full potential
  • dedicated Total Rewards Program

Key Requirements

  • min 3 years of work experience in hotel industry
  • relevant education background in hospitality studies
  • willingness to work in flexible shifts

Work Rights

Not specified

Tailored Resume

Cover Letter