Associate Manager / Manager - Partner Finance Operations

Agoda

Bangkok, Thailand
On-site
8+ years in data-driven operations
3+ years people management experience
High-value payment claim verification
This role serves as the operational lead for resolving complex B2B payment discrepancies within Agoda's Strategic Partnerships team

Job Summary

  • This role serves as the operational lead for resolving complex B2B payment discrepancies within Agoda's Strategic Partnerships team.
  • The successful candidate will drive automation initiatives to shift the team from reactive dispute handling to proactive prevention.
  • You will mentor a team of specialists while ensuring financial integrity through accurate validation of partner claims.

Matching Summary

This role serves as the operational lead for resolving complex B2B payment discrepancies within Agoda's Strategic Partnerships team.

Skills & Requirements

Must-have

  • 8+ years in data-driven operations
  • 3+ years people management experience
  • High-value payment claim verification
  • Complex dispute resolution skills
  • Cross-functional stakeholder alignment

Nice-to-have

  • Automation initiative leadership
  • Proactive risk prevention mindset
  • Data-driven culture appreciation
  • Fast-paced environment adaptability

Key Requirements

  • Minimum 8 years in data-driven operations or disputes
  • 3+ years in people management
  • Experience with high-stakes financial claims

Work Rights

Not specified

Tailored Resume

Cover Letter