Job Summary

• The Customer Service Rep (Bilingual: French/English) engages with customers through inbound and outbound calls and/or online channels, responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services.
• As a Customer Service Rep (Bilingual: French/English), you’ll welcome customers to the brand and our variety of products, handle multiple call types, and answer general customer inquiries clearly and professionally.
• Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.

Matching Summary

Salary

Base: $24.56 - $30.70/hr; Bonus/Equity: Incentives based on performance; Benefits: Medical, dental, vision, EAP, RRSP, PTO, holidays

Skills & Requirements

Key Requirements

• Read write speak French English Fluently
• 1 year customer service experience
• High School Diploma or equivalent
• Proficiency in fast-paced multi-tasking
• Computer proficiency
• Legally authorized to work in Canada

Work Rights