Toast R&D is building an AI-native operating layer for how we plan, execute, and learn, helping business owners operate, increase sales, engage customers, and keep employees happy
Job Summary
Toast R&D is building an AI-native operating layer for how we plan, execute, and learn, helping business owners operate, increase sales, engage customers, and keep employees happy.
This role will help design and build that foundation from the ground up, turning messy, manual workflows into structured, automated, and continuously improving systems.
You will architect how work flows across Jira, JPD, our internal beta testing platform, and adjacent systems—ensuring data integrity, automation by default, and real-time operational insight.
Matching Summary
Toast R&D is building an AI-native operating layer for how we plan, execute, and learn, helping business owners operate, increase sales, engage customers, and keep employees happy.
Skills & Requirements
Must-have
AI systems engineering and automation
Agent-first workflows
API integrations
Data integrity and automation
Operational telemetry and insights
AI coding environments
Nice-to-have
Building foundation from the ground up
Prototyping quickly and shipping to production
Cross-functional partnership skills
Translating operational friction into systems
Key Requirements
8+ years of experience in Technical Operations or similar
Experience building AI-native systems and custom tools