Customer Service Analyst

Workforcity

2-5 years of customer experience
Demonstrated project management skills
Proven investigative and analytical skills
The Customer Service Intermediate Analyst is responsible for providing resolutions and support to clients

Job Summary

  • The Customer Service Intermediate Analyst is responsible for providing resolutions and support to clients.
  • This role involves managing high-profile client portfolios and ensuring timely issue resolution.
  • The position emphasizes process improvement and compliance with regulatory requirements.

Matching Summary

The Customer Service Intermediate Analyst is responsible for providing resolutions and support to clients.

Skills & Requirements

Must-have

  • 2-5 years of customer experience
  • Demonstrated project management skills
  • Proven investigative and analytical skills

Nice-to-have

  • Ability to manage risk
  • Focus on building client relationships
  • Clear and concise communication

Key Requirements

  • Bachelor's degree or equivalent experience
  • Relevant experience in a business/financial environment

Work Rights

Not specified

Tailored Resume

Cover Letter