Representante De Servicio Al Cliente

Plantacnd360

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Customer order creation and expediting
Customer inquiry and problem resolution
Customer records and delivery schedules administration
** Plantacnd360 is seeking a Customer Service Representative who will play a crucial role in managing customer orders, coordinating deliveries, and resolving inquiries. The ideal candidate should have a background in customer service or manufacturing, with strong communication and organizational skills. **

Job Summary

  • Our values are embedded in everything we do, focusing on customer success, innovation, collaboration, inclusion, candor, and integrity.
  • Key responsibilities include creating and expediting customer orders, coordinating demand schedules, researching customer inquiries, and resolving invoicing issues.
  • The role requires excellent customer service, verbal and written skills, numerical agility, and organizational skills, with experience in complex enterprise and production management software.

Matching Summary

Match Score: 75

** Plantacnd360 is seeking a Customer Service Representative who will play a crucial role in managing customer orders, coordinating deliveries, and resolving inquiries. The ideal candidate should have a background in customer service or manufacturing, with strong communication and organizational skills. **

Skills & Requirements

Must-have

  • customer order creation and expediting
  • customer inquiry and problem resolution
  • customer records and delivery schedules administration
  • return goods activity coordination
  • finished goods and safety stock inventory input

Nice-to-have

  • adheres to GB Core Beliefs
  • respectful interaction with others
  • open and honest communication
  • doing the right things

Key Requirements

  • Bachelor’s in marketing, Business or related field
  • APICS (CPIM) certification desired or required within 24 months
  • 1-3 years customer service/manufacturing experience
  • Experience with complex enterprise and production management software
  • Ability to read and interpret contracts and specifications sheets

Work Rights

Not specified

Tailored Resume

Cover Letter