Quality Analyst - Egypt

TaskUs

Cairo, Egypt
Audit calls and transactions
Coaching for performance improvement
Identify quality issues
TaskUs is dedicated to providing outsourced digital services and enhancing customer experience for technology companies

Job Summary

  • TaskUs is dedicated to providing outsourced digital services and enhancing customer experience for technology companies.
  • The role involves auditing interactions, coaching teammates, and reporting performance metrics.
  • TaskUs promotes a People First culture, prioritizing employee well-being and professional growth.

Matching Summary

TaskUs is dedicated to providing outsourced digital services and enhancing customer experience for technology companies.

Skills & Requirements

Must-have

  • Audit calls and transactions
  • Coaching for performance improvement
  • Identify quality issues

Nice-to-have

  • Experience in strategic projects
  • Knowledge of customer concerns
  • Ability to drive quality initiatives

Key Requirements

  • Experience in quality analysis
  • Familiarity with performance metrics
  • Ability to partner with team leaders

Work Rights

Not specified

Tailored Resume

Cover Letter