Service Advisor

DCH Chrysler Jeep Dodge of Temecula Inc

Fontana, CA, United States
Base: $16.50ph draw against commission; bonus/equi...
Initiating automotive services and repairs
Customer communication and liaison
Developing repair estimates
Serve as the communicator and liaison between the customer and technician, ensuring the customer’s needs are understood and recommended service/repairs are communicated

Job Summary

  • Serve as the communicator and liaison between the customer and technician, ensuring the customer’s needs are understood and recommended service/repairs are communicated.
  • Administer the manufacturer warranty for qualifying vehicle repairs and keep the customer informed of service specials, completion times, and service expenses.
  • We offer best in class industry benefits including competitive pay, medical, dental, vision plans, paid holidays & PTO, disability, life insurance, 401(k), employee stock purchase plan, and vehicle purchase discounts.

Matching Summary

Serve as the communicator and liaison between the customer and technician, ensuring the customer’s needs are understood and recommended service/repairs are communicated.

Salary

Base: $16.50/hr draw against commission; Bonus/Equity: Bi-weekly commission + performance incentives; Benefits: Medical, Dental, Vision, PTO, 401(k), ESPP

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Customer communication and liaison
  • Developing repair estimates
  • Writing repair orders
  • Manufacturer warranty administration

Nice-to-have

  • Team player focused on customer service
  • Basic mechanical understanding
  • Focus on exemplary customer service

Key Requirements

  • Previous Service Advisor experience preferred
  • Prior automotive technician experience a plus
  • High School graduate or equivalent
  • 18 years or older required
  • Drug free workplace

Work Rights

Not specified

Tailored Resume

Cover Letter