This job posting is for a Customer Front Consultant specializing in public services and healthcare at Accenture, focusing on redefining the value and experiences for users and stakeholders. The role involves transforming both front-stage and back-stage operations, requiring a blend of consulting, strategic, and technological expertise
Job Summary
Redefine the value and experience for users of public services and healthcare, driving policy success and sustainable business development.
Support transformation across the entire spectrum, from front-stage customer experience to back-stage operations including data, technology, and employee experience.
Collaborate with diverse talent across Accenture to deliver end-to-end support for clients, including government agencies and local authorities.
Matching Summary
Match Score: 85
This job posting is for a Customer Front Consultant specializing in public services and healthcare at Accenture, focusing on redefining the value and experiences for users and stakeholders. The role involves transforming both front-stage and back-stage operations, requiring a blend of consulting, strategic, and technological expertise.
Skills & Requirements
Must-have
Customer experience transformation
Public service and healthcare domain knowledge
Strategic planning and execution
Data and technology transformation
Nice-to-have
Proactive change leadership
Holistic business and societal impact perspective
Awareness of latest technology trends
English business proficiency
Key Requirements
Experience in public sector organizations
Consulting experience (strategy, business, or technology)
Experience in business planning, service planning, or marketing strategy