Analyst, Hotel Triage Operations

Amex GBT

Poland
Incident triage
Case management
Analytical roles
Amex GBT is seeking a detail-oriented analyst to join our newly established Hotel Triage team

Job Summary

  • Amex GBT is seeking a detail-oriented analyst to join our newly established Hotel Triage team.
  • This role is essential to driving operational excellence and revenue protection across our hotel services.
  • We offer flexible benefits tailored to each country, including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources.

Matching Summary

Amex GBT is seeking a detail-oriented analyst to join our newly established Hotel Triage team.

Skills & Requirements

Must-have

  • incident triage
  • case management
  • analytical roles
  • hotel ecosystem expertise
  • operational insights
  • cross-team collaboration

Nice-to-have

  • strategic thinker
  • independent problem-solving
  • adaptable with ambiguity
  • quick learner
  • will-to-win attitude

Key Requirements

  • 3+ years in incident triage
  • Amex GBT hotel ecosystem and systems expertise
  • hotel POS/GDS platform expertise
  • business travel knowledge preferred

Work Rights

Not specified

Tailored Resume

Cover Letter