Client Relationship Manager, Commercial Risk-middle Market

The Baldwin Group

Strong commercial insurance program knowledge
Property & casualty state license required
Agency management systems proficiency like applied epic
The Client Relationship Manager serves as the primary liaison between insurance carriers and clients to manage commercial programs and renewals

Job Summary

  • The Client Relationship Manager serves as the primary liaison between insurance carriers and clients to manage commercial programs and renewals.
  • This role ensures policy compliance, analyzes coverage trends, and provides practical guidance to drive client satisfaction and retention.
  • The position requires collaborating closely with Client Success Specialists, Advisors, and internal support colleagues to deliver a consistent 'Peace of Mind' client experience.

Matching Summary

The Client Relationship Manager serves as the primary liaison between insurance carriers and clients to manage commercial programs and renewals.

Skills & Requirements

Must-have

  • Strong commercial insurance program knowledge
  • Property & Casualty state license required
  • Agency Management Systems proficiency like Applied Epic
  • Renewal process leadership and presentation skills
  • Policy compliance and regulatory filing oversight

Nice-to-have

  • Experience coordinating with offshore teams
  • Professional insurance designation preferred
  • AI-enabled tools and digital workflow expertise
  • C-suite engagement experience in onboarding
  • Cross-functional team collaboration skills

Key Requirements

  • Bachelor's degree in business or related field
  • Current Property & Casualty state license
  • 2-4+ years commercial insurance experience
  • Proficiency in Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

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