Customer Service Representative

ContainerPros Inc

Bolingbrook, IL, United States
$27 - $31 (based on experience); not specified; no...
Respond promptly to customer inquiries
Troubleshoot customer issues
Develop accurate quotations
The Customer Service Specialist plays a crucial role in fostering positive customer relationships and ensuring seamless order management for the Toter Plastics division

Job Summary

  • The Customer Service Specialist plays a crucial role in fostering positive customer relationships and ensuring seamless order management for the Toter Plastics division.
  • Key responsibilities include responding to customer inquiries, troubleshooting issues, developing quotations, managing orders, and acting as the main point of contact for customers.
  • Wastequip offers a comprehensive benefits package including medical, dental, vision, life insurance, disability insurance, and a 401(K) plan with company match.

Matching Summary

The Customer Service Specialist plays a crucial role in fostering positive customer relationships and ensuring seamless order management for the Toter Plastics division.

Salary

$27 - $31 (based on experience); Not specified; Not specified

Skills & Requirements

Must-have

  • Respond promptly to customer inquiries
  • Troubleshoot customer issues
  • Develop accurate quotations
  • Maintain active order records
  • Provide accurate freight quotes
  • Resolve product or service issues

Nice-to-have

  • Detail Oriented
  • Dedicated
  • Team Player
  • Mechanically inclined
  • Spanish fluency is a plus

Key Requirements

  • High school or equivalent required
  • Associate degree preferred
  • 2-3 years sales/customer service experience
  • Experience with Microsoft Office and ERP systems
  • Accurate 10-Key numeric typing
  • Ability to assist in warehouse

Work Rights

Not specified

Tailored Resume

Cover Letter