Director, Forward Deployed Engineering

Scale AI

London, United Kingdom
On-site
10+ years software engineering experience
3+ years leading customer-facing engineering teams
Deep fluency with llms and agent systems
The role involves overseeing delivery for the largest and most strategic accounts by leading elite engineers who embed directly with Fortune 500 customers

Job Summary

  • The role involves overseeing delivery for the largest and most strategic accounts by leading elite engineers who embed directly with Fortune 500 customers.
  • Success is measured by how consistently the team ships production-ready AI agents and how effectively field lessons are turned into reusable platform capabilities.
  • Candidates must possess a solid engineering background with the ability to review architectures, debug production issues, and maintain a deep understanding of the full AI stack.

Matching Summary

The role involves overseeing delivery for the largest and most strategic accounts by leading elite engineers who embed directly with Fortune 500 customers.

Skills & Requirements

Must-have

  • 10+ years software engineering experience
  • 3+ years leading customer-facing engineering teams
  • Deep fluency with LLMs and agent systems
  • Experience deploying AI in complex enterprise environments
  • Hands-on proficiency with Python or TypeScript
  • Expertise in cloud infrastructure and Kubernetes

Nice-to-have

  • Founder mindset with high autonomy
  • Ability to translate technical tradeoffs for executives
  • Track record of scaling delivery teams
  • Strong cross-functional leadership skills
  • Experience codifying patterns into reusable platforms

Key Requirements

  • 10+ years of software engineering or technical delivery experience
  • 3+ years leading high-performing customer-facing engineering teams
  • Proven ability to scale hiring bars and onboarding programs
  • Experience navigating security reviews and compliance requirements
  • Strong track record of turning field work into product leverage

Work Rights

Not specified

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