Service Advisor

BMW of South Austin

Charlotte, North Carolina, US
Identify and document service needs
Advise customers on services
Schedule service appointments
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
  • Works with customer and technician to identify required maintenance and advises customers on necessary and recommended services.
  • Meets dealership’s standards for repair and order production and maintains CSI at or above Company standards.

Matching Summary

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.

Skills & Requirements

Must-have

  • Identify and document service needs
  • Advise customers on services
  • Schedule service appointments
  • Maintain organized work area
  • Accurate timekeeping
  • Follow safety rules

Nice-to-have

  • Servant leadership values
  • Teamwork through trust
  • Commitment to customer enthusiasm
  • Passion for winning
  • Accountability at all levels

Key Requirements

  • High School Diploma or GED
  • 3-5 years of automotive work experience
  • Valid Driver’s License
  • Intermediate Microsoft Office skills
  • Dealership Management System knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter