Customer Support, Automation Specialist & Operations Analyst I
Solenis Australia Pty Limited
Advanced excel with power query and pivot tables
Sap data extraction and navigation skills
Salesforce system familiarity
This role focuses on transforming raw data into actionable insights to support Customer Service and Commercial teams through automated workflows
Job Summary
This role focuses on transforming raw data into actionable insights to support Customer Service and Commercial teams through automated workflows.
The successful candidate will manage complex datasets from SAP and Salesforce while delivering critical daily, weekly, and monthly reports on key metrics.
You will act as a trusted data partner across diverse departments, optimizing internal ticketing systems and fulfilling ad-hoc analytical requests with precision.
Matching Summary
This role focuses on transforming raw data into actionable insights to support Customer Service and Commercial teams through automated workflows.
Skills & Requirements
Must-have
Advanced Excel with Power Query and Pivot Tables
SAP data extraction and navigation skills
Salesforce system familiarity
Power Automate and SharePoint workflow management
Daily, weekly, and monthly reporting execution
Nice-to-have
Light VBA or Office Scripts for automation
Basic Python scripting awareness
Smartsheet experience
Order-to-Cash process understanding
Occasional Power BI dashboard development
Key Requirements
Strong command of structured data handling and formulas
Intermediate level Power Query proficiency required
Dependable ability to manage multiple recurring deadlines