Proven ability to deliver outstanding customer service
Effective communication with customers face-to-face
Ability to communicate effectively over telephony
Santander is evolving into a technology-driven organization where employees drive a customer-centric transformation
Job Summary
Santander is evolving into a technology-driven organization where employees drive a customer-centric transformation.
The role involves acting as the first point of contact for customers in branch or over the phone while assisting with transactions and fraud protection.
Employees receive competitive benefits including an 8% pension contribution, 25 days' holiday, and access to discounted healthcare and share plans.
Matching Summary
Santander is evolving into a technology-driven organization where employees drive a customer-centric transformation.
Salary
Base: £25,000.00 - £31,579.00 per annum; Bonus/Equity: Not specified; Benefits: 8% pension contribution; 25 days holiday; £500 cash allowance
Skills & Requirements
Must-have
Proven ability to deliver outstanding customer service
Effective communication with customers face-to-face
Ability to communicate effectively over telephony
Nice-to-have
Desire to go above-and-beyond for customers
Flexible can-do approach to team working
Openness to broad range of activities outside standard expectations