Senior Director Of Professional Services

Career TEAM

Remote, US
Remote
State implementation delivery leadership
Building and scaling professional services teams
Capacity and resourcing forecasting
The role involves owning the delivery of large-scale state implementations while managing a varied portfolio including nonprofits and municipalities

Job Summary

  • The role involves owning the delivery of large-scale state implementations while managing a varied portfolio including nonprofits and municipalities.
  • You will be responsible for building and growing the delivery teams, developing leaders, and ensuring the organization scales effectively.
  • This position requires close collaboration with the CTO and Product Leadership to align software development with field implementation needs.

Matching Summary

The role involves owning the delivery of large-scale state implementations while managing a varied portfolio including nonprofits and municipalities.

Skills & Requirements

Must-have

  • State implementation delivery leadership
  • Building and scaling professional services teams
  • Capacity and resourcing forecasting
  • Government technology compliance experience
  • Strategic partnership with CTO and Product

Nice-to-have

  • Bias to action and momentum creation
  • Rapid context switching between projects
  • Experience in nonprofit or municipal sectors
  • Player-coach leadership style
  • Customer obsession culture

Key Requirements

  • Experience building professional services teams through fast growth
  • Background in workforce development or government technology
  • Proven track record in highly regulated industries
  • Direct reporting relationship to CEO preferred

Work Rights

Not specified

Tailored Resume

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