Operations Enablement Lead

Affirm

Remote, US
Base: $115,000 - $170,000; equity: grade 5; benefi...
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Scalable compliant high-quality servicing
Define and execute strategies
Cross-functional initiative delivery
** Affirm is seeking an Operations Enablement Lead to drive scalable and high-quality servicing experiences within their Operations organization. The role focuses on strategic execution, cross-functional collaboration, and team leadership, particularly in a regulated environment. **

Job Summary

  • Affirm is seeking a people leader to drive scalable, compliant, and high-quality servicing experiences across our Operations organization.
  • This role partners cross-functionally with Product, Engineering, Operations, Compliance, and vendor teams to ensure readiness for business and regulatory changes.
  • Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Matching Summary

Match Score: 75

** Affirm is seeking an Operations Enablement Lead to drive scalable and high-quality servicing experiences within their Operations organization. The role focuses on strategic execution, cross-functional collaboration, and team leadership, particularly in a regulated environment. **

Salary

Base: $115,000 - $170,000; Equity: Grade 5; Benefits: 100% subsidized medical coverage, dental and vision for you and your dependents, monthly stipends for health, wellness and tech spending

Skills & Requirements

Must-have

  • Scalable compliant high-quality servicing
  • Define and execute strategies
  • Cross-functional initiative delivery
  • People leadership and delivery rigor
  • Data-driven leader in regulated environments
  • Lean Six Sigma and continuous improvement

Nice-to-have

  • Champion experience improvements
  • Anticipate future operational needs

Key Requirements

  • 6+ years of experience in program management or product operations
  • 2+ years of experience managing teams in fintech or financial services
  • Deep expertise in financial regulations
  • Proven experience leading managers or senior ICs
  • Certification in Lean Six Sigma, Project Management (PMP), or Design Thinking strongly preferred
  • Experience implementing and scaling knowledge management and training

Work Rights

Not specified

Tailored Resume

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