Customer Service Manager (korean Speaking)

KC INTL LOGISTICS SINGAPORE PTE. LTD.

Singapore, Singapore, Singapore
Sgd 5,000 - 7,000 / monthly pm
**
Customer service leadership in logistics
Freight forwarding operations management
Korean and english bilingual communication
** KC INTL LOGISTICS SINGAPORE PTE. LTD. is seeking a Korean-speaking Customer Service Manager to lead a team in providing exceptional service quality within the logistics sector. The ideal candidate should have experience in customer service, specifically in freight forwarding, along with strong leadership and communication skills. **

Job Summary

  • Lead and mentor a team of customer service executives to drive high performance and deliver exceptional service quality.
  • Act as the primary point of escalation for managing intricate operational issues, addressing client concerns, and overseeing effective service recovery.
  • Build and maintain strong relationships with Singapore clients and overseas partners to support business growth.

Matching Summary

Match Score: 75

** KC INTL LOGISTICS SINGAPORE PTE. LTD. is seeking a Korean-speaking Customer Service Manager to lead a team in providing exceptional service quality within the logistics sector. The ideal candidate should have experience in customer service, specifically in freight forwarding, along with strong leadership and communication skills. **

Salary

SGD 5,000 - 7,000 / Monthly

Skills & Requirements

Must-have

  • Customer service leadership in logistics
  • Freight forwarding operations management
  • Korean and English bilingual communication
  • Shipping document verification
  • Client and partner relationship management

Nice-to-have

  • Cross-functional team collaboration
  • Strong communication and coordination skills
  • Experience with 3PL and warehouse operations

Key Requirements

  • Diploma or Degree in Supply Chain Management or related field
  • 3–5 years customer service leadership experience in freight forwarding
  • Proficient in spoken and written Korean and English

Work Rights

Not specified

Tailored Resume

Cover Letter