Proactive Monitoring Engineer

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3+ years in client-facing roles
Hands-on salesforce development experience
Strong proficiency in apex and lwc
** The Proactive Monitoring Engineer position at Salesforce focuses on ensuring customer success through proactive monitoring and support of Salesforce Tableau, requiring a technical expert with strong customer engagement skills. The ideal candidate will possess experience in Salesforce development, specifically with Apex and Tableau, while demonstrating a commitment to customer-centric solutions. **

Job Summary

  • The Proactive Monitoring Engineer is a customer-focused technical expert responsible for supporting Salesforce.com’s Signature Support customers.
  • This role focuses on preventing customer issues through proactive monitoring and support of Salesforce Tableau.
  • You will continuously monitor platform processes and system health, identifying potential issues before they impact customers.

Matching Summary

Match Score: 75

** The Proactive Monitoring Engineer position at Salesforce focuses on ensuring customer success through proactive monitoring and support of Salesforce Tableau, requiring a technical expert with strong customer engagement skills. The ideal candidate will possess experience in Salesforce development, specifically with Apex and Tableau, while demonstrating a commitment to customer-centric solutions. **

Skills & Requirements

Must-have

  • 3+ years in client-facing roles
  • Hands-on Salesforce development experience
  • Strong proficiency in Apex and LWC
  • Experience with Tableau Desktop and Server

Nice-to-have

  • Ability to work flexible shifts
  • Excellent communication skills
  • Strong problem-solving abilities

Key Requirements

  • Degree in Computer Science or equivalent
  • Understanding of database concepts and SQL
  • Salesforce Certified Platform Developer (PD1) preferred

Work Rights

Not specified

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