Senior Manager, It Service Management

Integer

**
Itil best practices
Incident management
Change management
** Integer is seeking a Senior Manager for IT Service Management to lead and govern ITSM practices aligned with ITIL best practices. The ideal candidate will have extensive experience in ITSM, strong knowledge of SOX ITGCs, and a proven ability to drive continuous improvement and IT modernization initiatives. **

Job Summary

  • At Integer, our values are embedded in everything we do.
  • The role involves overseeing ITSM practices and ensuring compliance with ITIL processes.
  • We provide a comprehensive benefits package with immediate eligibility.

Matching Summary

Match Score: 75

** Integer is seeking a Senior Manager for IT Service Management to lead and govern ITSM practices aligned with ITIL best practices. The ideal candidate will have extensive experience in ITSM, strong knowledge of SOX ITGCs, and a proven ability to drive continuous improvement and IT modernization initiatives. **

Skills & Requirements

Must-have

  • ITIL best practices
  • Incident Management
  • Change Management
  • Problem Management
  • SOX ITGCs governance

Nice-to-have

  • Strong executive communication skills
  • Continuous improvement mindset
  • Ability to balance control with agility

Key Requirements

  • Bachelor’s degree in computer science
  • Minimum of 10 years of experience in IT Service Management
  • Strong working knowledge of ITIL practices

Work Rights

Not specified

Tailored Resume

Cover Letter