Assistant Vp, Application Support Lead

UOB United Overseas Bank Limited

Singapore
Not specified; not specified; not specified
Not specified (suggested "hybrid" based on industry standards).
10-15 years experience in cards domain
Mainframe platform expertise cics jcl
Cardlink hosted on mainframe knowledge
UOB is seeking an Assistant VP, Application Support Lead, to manage application support and drive improvements for their Cardlink application. The ideal candidate will have extensive experience in the cards application domain, particularly on mainframe platforms, and strong leadership skills

Job Summary

  • The Senior Application Support Lead is responsible for managing application support and driving batch recovery for the Cardlink application.
  • This role requires providing Level 3 support, conducting root cause analysis, and implementing long-term solutions for complex issues.
  • The successful candidate will lead a team of support engineers while ensuring SLAs are met through effective stakeholder communication.

Matching Summary

Match Score: 85

UOB is seeking an Assistant VP, Application Support Lead, to manage application support and drive improvements for their Cardlink application. The ideal candidate will have extensive experience in the cards application domain, particularly on mainframe platforms, and strong leadership skills.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 10-15 years experience in Cards domain
  • Mainframe platform expertise CICS JCL
  • CardLink hosted on mainframe knowledge
  • Level 3 support and root cause analysis
  • Splunk AppDynamics or New Relic monitoring

Nice-to-have

  • Leadership and team mentoring skills
  • Process improvement and automation drive
  • Strong analytical and problem-solving abilities
  • Collaboration with cross-functional teams
  • Proactive solutioning mindset

Key Requirements

  • Degree in Computer Science or related discipline
  • 10-15 years total experience required
  • 5-8 years in Cards application domain
  • Experience with CICS/Online and Message layer/API integration
  • Knowledge of VSAM and JES2 Batch processing

Work Rights

Not specified

Tailored Resume

Cover Letter