The Fort Worth PDC Dealer Liaison is the primary point of contact for dealers and customers regarding Fort Worth PDC operations and is responsible for resolving customer issues related to orders, claims, returns, transportation, and logistics
Job Summary
The Fort Worth PDC Dealer Liaison is the primary point of contact for dealers and customers regarding Fort Worth PDC operations and is responsible for resolving customer issues related to orders, claims, returns, transportation, and logistics.
This role works closely with plant leadership, operations, field sales, and multiple corporate teams to support customer satisfaction and operational effectiveness.
General Motors is committed to fostering an inclusive workplace that supports employee well-being and offers opportunities for career growth from day one.
Matching Summary
The Fort Worth PDC Dealer Liaison is the primary point of contact for dealers and customers regarding Fort Worth PDC operations and is responsible for resolving customer issues related to orders, claims, returns, transportation, and logistics.
Skills & Requirements
Must-have
customer issue resolution
logistics and supply chain knowledge
shipment tracking and delivery support
order status and claims management
cross-functional collaboration
communication with field sales
Nice-to-have
analytical and problem-solving skills
customer-focused approach
training customers on processes
participation in operational excellence initiatives
Key Requirements
Bachelor’s degree or equivalent experience
Experience with claims and material returns
Distribution, warehouse, or dealer support experience
Ability to travel less than 25%
No GM immigration sponsorship available
Work Rights
Must have valid work authorization without GM sponsorship