People Leader Sales & Services Support L2 (30005232)

Volvo Trucks & Buses Chile

Quilicura, CL
On-site
Dealer network development
Operational efficiency
Customer experience
Lead the performance and development of the dealer network, ensuring operational efficiency and a strong customer experience

Job Summary

  • Lead the performance and development of the dealer network, ensuring operational efficiency and a strong customer experience.
  • Drive dealer network expansion and territorial coverage strategy, evaluating business opportunities and investment viability.
  • This role requires a balance of strategic vision and hands-on leadership, with a strong focus on execution and customer value.

Matching Summary

Lead the performance and development of the dealer network, ensuring operational efficiency and a strong customer experience.

Skills & Requirements

Must-have

  • Dealer network development
  • Operational efficiency
  • Customer experience
  • Aftersales process standardization
  • Continuous improvement culture
  • Volvo Performance System (VPS)

Nice-to-have

  • Strategic vision
  • Hands-on leadership
  • Execution focus
  • Customer value
  • Cross-functional collaboration
  • Sustainable transport solutions

Key Requirements

  • Bachelor’s degree in Business, Commercial Engineering, Industrial Engineering, or related field
  • Solid experience in similar roles or managing multi-site operations / branch networks
  • Strong understanding of aftersales operations, performance management, and continuous improvement (LEAN/VPS mindset)
  • Advanced Spanish and English skills
  • Intermediate to advanced Microsoft Office skills

Work Rights

Not specified

Tailored Resume

Cover Letter