Executive - Customer Service

CAE Australia

Professional attitude towards customers
Coordinate with vendors for transport
Resolve customer complaints effectively
The role involves identifying causes of customer complaints and resolving them with possible solutions while maintaining a professional attitude

Job Summary

  • The role involves identifying causes of customer complaints and resolving them with possible solutions while maintaining a professional attitude.
  • Employees must coordinate with vendors to manage transport, pilot lounges, stationery, and goods inward and outward.
  • CAE is a purpose-driven organization dedicated to making the world safer through simulation, training, and mission readiness.

Matching Summary

The role involves identifying causes of customer complaints and resolving them with possible solutions while maintaining a professional attitude.

Skills & Requirements

Must-have

  • Professional attitude towards customers
  • Coordinate with vendors for transport
  • Resolve customer complaints effectively
  • Maintain customer database accurately
  • Communicate via multiple channels

Nice-to-have

  • Calm and patient demeanor
  • Ability to handle high stress
  • Team player with empathy
  • Good writing skills for emails
  • Confidentiality in operations

Key Requirements

  • General education degree or high school diploma
  • 1-2 years experience in front end desk executive
  • Basic computer skills required
  • Graduate degree in management branches preferred

Work Rights

Not specified

Tailored Resume

Cover Letter