Réceptionniste Tournant.e Jour/nuit Cdd Été

Novotel Le Mans

Le Mans, France
Onsite
Customer service and reception
Check-in and check-out procedures
Handling reservations and special requests
Novotel Le Mans is seeking a versatile receptionist for a summer fixed-term position to manage guest experiences at their 24/7 hotel. The role requires fluency in French and professional English, with a focus on customer service and teamwork

Job Summary

  • The receptionist is the first contact and last memory of the client, ensuring their welcome and support throughout their stay.
  • This role involves working various shifts, including mornings, evenings, and sometimes nights, offering a comprehensive view of hotel operations.
  • The hotel operates 24/7, requiring a dynamic team where each member plays an essential role in client comfort and satisfaction.

Matching Summary

Match Score: 85

Novotel Le Mans is seeking a versatile receptionist for a summer fixed-term position to manage guest experiences at their 24/7 hotel. The role requires fluency in French and professional English, with a focus on customer service and teamwork.

Skills & Requirements

Must-have

  • Customer service and reception
  • Check-in and check-out procedures
  • Handling reservations and special requests
  • Billing and payment processing
  • Responding to calls and emails
  • Fluent French and professional English

Nice-to-have

  • Excellent presentation and demeanor
  • Organized and rigorous approach
  • Reactive and stress management skills
  • Team spirit and collaboration
  • Adaptability to hotel rhythm

Key Requirements

  • Professional English language skills
  • Ability to work staggered shifts
  • Weekend and holiday availability

Work Rights

Not specified

Tailored Resume

Cover Letter