Front Desk Supervisor

Hightales Restaurant

Tampa, FL, United States
On-site
Exceptional guest service
Handle high-pressure situations
Strong leadership skills
Hightales Restaurant is seeking a Front Desk Supervisor to manage daily front desk operations at the Epicurean Hotel in Tampa, FL. The role involves overseeing guest services, training staff, and ensuring a high-quality guest experience in a fun and energetic environment

Job Summary

  • The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest service, and providing support to front desk associates.
  • This role involves training and mentoring staff, handling guest concerns, and maintaining efficient check-in and check-out procedures.
  • Full-time associates receive benefits including Medical, Dental, & Vision, HSA & Flexible Spending Account Options, 401K Retirement Plan, Paid Time Off, and more.

Matching Summary

Match Score: 85

Hightales Restaurant is seeking a Front Desk Supervisor to manage daily front desk operations at the Epicurean Hotel in Tampa, FL. The role involves overseeing guest services, training staff, and ensuring a high-quality guest experience in a fun and energetic environment.

Skills & Requirements

Must-have

  • Exceptional guest service
  • Handle high-pressure situations
  • Strong leadership skills
  • Proficiency in hotel PMS
  • Excellent organizational abilities

Nice-to-have

  • Enthusiastic and energetic demeanor
  • Proactive problem-solving
  • Commitment to exceeding expectations
  • Foster positive work environment

Key Requirements

  • High school diploma or equivalent
  • 1-2 years in front desk/guest service role
  • Previous supervisory experience a plus
  • Flexibility to work various shifts

Work Rights

Not specified

Tailored Resume

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