Data Entry Support Team Lead

Solera Holdings LLC

Not specified
2-5 years total work experience
1-2 years in a leadership role
Very good command of german language
Solera Holdings LLC is seeking a Data Entry Support Team Lead for its AUTOonline platform, focused on the German market. The role involves managing a team of data support representatives, ensuring performance standards are met, and enhancing customer support through effective leadership and collaboration

Job Summary

  • The role involves leading a team of approximately 15 members to manage daily data support operations for the German market.
  • Key responsibilities include motivating the team, conducting performance reviews, and ensuring high-quality interactions using specific KPIs and SLAs.
  • The position requires processing and anonymizing motor vehicle accident reports while maintaining strict data security and compliance standards.

Matching Summary

Match Score: 85

Solera Holdings LLC is seeking a Data Entry Support Team Lead for its AUTOonline platform, focused on the German market. The role involves managing a team of data support representatives, ensuring performance standards are met, and enhancing customer support through effective leadership and collaboration.

Skills & Requirements

Must-have

  • 2-5 years total work experience
  • 1-2 years in a leadership role
  • Very good command of German language
  • Very good command of English language
  • Experience with KPIs and SLA measures
  • Data accuracy and compliance procedures

Nice-to-have

  • Spanish language skills
  • Additional foreign language proficiency
  • Collaborative mindset across teams
  • Adaptability to changing priorities
  • Strong problem-solving abilities

Key Requirements

  • 2-5 years total work experience
  • 1-2 years in a leadership or coordination role
  • Fluency in German and English
  • Experience monitoring team performance metrics

Work Rights

Not specified

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