Customer Care Specialist

Lake Imaging

Ballarat, Victoria, Australia
Excellent telephone communication skills
Previous customer service or call centre experience
Ability to handle high volume of calls
This role serves as the first point of contact for patients at Lake Imaging's Booking Centre in Ballarat

Job Summary

  • This role serves as the first point of contact for patients at Lake Imaging's Booking Centre in Ballarat.
  • The team is a close-knit group of professionals who live by the business values and go above and beyond for patients.
  • Candidates will receive in-house training from experienced staff members with opportunities for career development in the medical industry.

Matching Summary

This role serves as the first point of contact for patients at Lake Imaging's Booking Centre in Ballarat.

Skills & Requirements

Must-have

  • Excellent telephone communication skills
  • Previous customer service or call centre experience
  • Ability to handle high volume of calls
  • Computer literacy and system learning ability

Nice-to-have

  • Medical or radiology industry experience
  • Genuine interest in healthcare career
  • RIS/PACs systems experience
  • Health care reception experience
  • Proactive approach to learning

Key Requirements

  • Experience in medical or radiology industry preferred
  • Familiarity with RIS/PACs systems preferred
  • Health care reception experience highly regarded

Work Rights

Not specified

Tailored Resume

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