Supervisor, Security & Guest Services

Hawaiʻi Convention Center

Honolulu, HI, US
Base: $60,000 - $65,000; bonus/equity: not specifi...
Not specified
3 years of related work experience
State of hawaii board of private security certification
First aid and cpr certification
The Hawaiʻi Convention Center is seeking a Supervisor for Security & Guest Services to manage daily operations of security staff, ensuring excellent guest service and safety. The role requires effective leadership, strong communication skills, and the ability to handle emergency situations while embodying the spirit of aloha

Job Summary

  • The role involves directly managing security officers, parking attendants, and contract labor to ensure a safe environment at the Hawai'i Convention Center.
  • Incumbents must adhere to all management guidelines and maintain a professional, friendly demeanor to deliver exceptional guest service reflecting the Aloha spirit.
  • The position requires working varied shifts including nights, weekends, and holidays within a 24/7 security operation.

Matching Summary

Match Score: 85

The Hawaiʻi Convention Center is seeking a Supervisor for Security & Guest Services to manage daily operations of security staff, ensuring excellent guest service and safety. The role requires effective leadership, strong communication skills, and the ability to handle emergency situations while embodying the spirit of aloha.

Salary

Base: $60,000 - $65,000; Bonus/Equity: Not specified; Benefits: Competitive salary range commensurate with experience

Skills & Requirements

Must-have

  • 3 years of related work experience
  • State of Hawaii Board of Private Security Certification
  • First Aid and CPR certification
  • Ability to lift up to 25 pounds
  • Proficient in Microsoft Office and report writing

Nice-to-have

  • Demonstrated ability to follow departmental procedures
  • Experience with defusing patron situations
  • Aloha Spirit and positive customer service demeanor
  • Teamwork and harmonious collaboration skills

Key Requirements

  • High School Diploma or equivalency
  • Minimum 3 years of related work experience
  • State of Hawaii Board of Private Security Certification
  • First Aid/CPR Certification
  • Valid driver's license implied by traffic control duties

Work Rights

Not specified

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