Our Submissions product team supports researchers with the submission of millions of manuscripts annually, enabling peer review and editorial workflows for the largest global scientific publisher
Job Summary
Our Submissions product team supports researchers with the submission of millions of manuscripts annually, enabling peer review and editorial workflows for the largest global scientific publisher.
As Senior Product Manager I in our Open Access team, you will innovate and improve workflows for individual researchers and institutional customers to drive business growth and enhance customer experience.
We offer a healthy work/life balance with numerous wellbeing initiatives, generous holiday allowance, private medical benefits, pension scheme, and extensive learning and development resources.
Matching Summary
Our Submissions product team supports researchers with the submission of millions of manuscripts annually, enabling peer review and editorial workflows for the largest global scientific publisher.
Skills & Requirements
Must-have
Open Access product management
B2B and B2C ecommerce experience
data-driven decision making
customer journey optimization
product lifecycle management
collaboration with UX and engineering teams
Nice-to-have
passion for customer experience
hypothesis-driven approach
adaptability to evolving priorities
strong communication skills
curiosity and customer obsession
Key Requirements
experience delivering complex B2B and B2C products
excellent communication skills across diverse stakeholders