Assistant Case Manager

Prudential Corporation Asia Ltd

Hong Kong, Hong Kong
On-site
End-to-end case management
Service level agreements
Underwriting assessment
Prudential Corporation Asia Ltd is seeking an Assistant Case Manager in Hong Kong to manage the end-to-end case lifecycle while ensuring compliance with service level agreements. The ideal candidate will have experience in underwriting or case management within the insurance sector, coupled with excellent interpersonal skills

Job Summary

  • The role will provide end-to-end case management to ensure service level agreements (SLAs) with bank partners are consistently met.
  • Act as a key support to our partnership bank frontlines by providing pre-case consultation, case discussion, and negotiation with PRU internal stakeholders.
  • Deliver ongoing training and advisory support to enhance frontline underwriting knowledge, increase straight-through processing, and accelerate approval turnaround times.

Matching Summary

Match Score: 85

Prudential Corporation Asia Ltd is seeking an Assistant Case Manager in Hong Kong to manage the end-to-end case lifecycle while ensuring compliance with service level agreements. The ideal candidate will have experience in underwriting or case management within the insurance sector, coupled with excellent interpersonal skills.

Skills & Requirements

Must-have

  • end-to-end case management
  • service level agreements
  • underwriting assessment
  • policy issuance
  • partnership bank frontlines
  • internal stakeholders

Nice-to-have

  • career ambitions
  • diversity is celebrated
  • inclusion assured
  • make an impact

Key Requirements

  • University degree
  • basic underwriting certification / knowledge
  • At least 2 years of experience in underwriting or case management
  • 5 years of working experience in the Insurance field in Sales
  • Good knowledge in underwriting: H&P and life products

Work Rights

Not specified

Tailored Resume

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