Service Advisor

Lithia Ford Idaho Falls

Los Angeles, CA, United States
Estimated annual earnings $64,500 to 161,800; comm...
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Verifying warranty and service contract coverage
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Administer the manufacturer warranty for qualifying vehicle repairs.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.

Matching Summary

Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Salary

Estimated annual earnings $64,500 to 161,800; Commission plus bonuses; Not specified

Skills & Requirements

Must-have

  • initiating automotive services and repairs
  • ascertaining vehicle performance problems
  • verifying warranty and service contract coverage
  • writing repair orders
  • maintaining customer records

Nice-to-have

  • team player
  • exemplary customer service
  • basic mechanical understanding

Key Requirements

  • Previous Service Advisor experience preferred
  • Prior experience as automotive technician a plus
  • High School graduate or equivalent
  • 18 years or older required

Work Rights

Not specified

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