As a Claims Advisor, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker's life
Job Summary
As a Claims Advisor, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker's life.
EML provides career opportunities and great employee benefits, including flexibility to work from home, a corporate wellbeing program, generous discounts, and comprehensive learning and development opportunities.
We stand together as equals and are committed to maintaining a workplace where everyone feels valued and where respect, integrity, and honesty are shown.
Matching Summary
As a Claims Advisor, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker's life.
Skills & Requirements
Must-have
Inbound and outbound calls
Claim administration duties
Proficient use of Microsoft Office Suite
Case management for return to work
Accurate record keeping
Nice-to-have
High level of empathy
Excellent communication skills
Solution focused mindset
Comfortable with multi-system environment
Attention to detail
Ability to embrace change
Work-from-home flexibility
Key Requirements
Full time, permanent position
Based in Parramatta office
Work-from-home flexibility from month three subject to approval
Experience in customer service
Ability to handle telephone enquiries within guidelines