In-branch (35 hours per week, monday to saturday, 8 am - 6 pm)
Customer service delivery
Effective communication skills
Handling day-to-day transactions
Santander is seeking a Customer Experience Advisor for their Rugby Branch to enhance customer service through face-to-face and telephonic interactions. The role requires a proactive approach to problem-solving and flexibility in handling various customer needs
Job Summary
Santander is evolving into a technology-driven organisation, driving a customer-centric transformation that values bold thinking and innovation.
As a Customer Experience Advisor, you will be a listener and problem solver, assisting customers with transactions, queries, technology, and fraud protection.
Benefits include a starting salary of £25,000 plus a £500 annual cash allowance, 25 days' holiday, pension contributions, and access to wellbeing and global growth opportunities.
Matching Summary
Match Score: 85
Santander is seeking a Customer Experience Advisor for their Rugby Branch to enhance customer service through face-to-face and telephonic interactions. The role requires a proactive approach to problem-solving and flexibility in handling various customer needs.
Salary
Base: £25,000; Benefits: £500 annual cash allowance; Not specified