Customer Rep Assoc Ii (seasonal Intermittent)

State of Maine

Swan Island, ME, US
Base: $23.03 ph (step 7); bonus/equity: not specif...
Onsite
Excellent customer service skills
Cash handling and reporting experience
Ability to work outdoors in all weather
The Maine State Ferry Service is seeking a Customer Service professional to work at the Swans Island location during the seasonal period from May to November

Job Summary

  • The Maine State Ferry Service is seeking a Customer Service professional to work at the Swans Island location during the seasonal period from May to November.
  • Employees will be responsible for selling tickets, collecting fares, managing vehicle queues, and maintaining terminal cleanliness while working outdoors in various weather conditions.
  • The position offers a competitive benefits package including paid holidays, vacation leave, health insurance coverage, and retirement contributions through MainePERS.

Matching Summary

The Maine State Ferry Service is seeking a Customer Service professional to work at the Swans Island location during the seasonal period from May to November.

Salary

Base: $23.03 per hour (Step 7); Bonus/Equity: Not specified; Benefits: 13 paid holidays, 3+ weeks vacation, 85-95% health premium paid by state, 14.11% retirement contribution

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Cash handling and reporting experience
  • Ability to work outdoors in all weather
  • Weekend and holiday availability
  • Vehicle line queue management

Nice-to-have

  • Previous state government employment
  • Calm and welcoming demeanor
  • Tactful communication with public
  • Experience with ferry or transit operations

Key Requirements

  • TWIC Card within 30 days of hire
  • Valid Class B Maine Motor Vehicle Operator's License
  • Training in office and administrative support work
  • Competency in quality customer service principles
  • Ability to use independent judgment on exceptions

Work Rights

Not specified

Tailored Resume

Cover Letter