The role is part of the UOB Innovation Hub 2, a Centre of Excellence in Malaysia supporting Group Business Services
Job Summary
The role is part of the UOB Innovation Hub 2, a Centre of Excellence in Malaysia supporting Group Business Services.
Engineers are responsible for investigating production issues, managing incidents according to TROs, and ensuring system availability across multiple countries.
Candidates must be willing to work in an onsite 24x5 shift support model while handling start-of-day and end-of-day proactive checks.
Matching Summary
The role is part of the UOB Innovation Hub 2, a Centre of Excellence in Malaysia supporting Group Business Services.
Skills & Requirements
Must-have
3-5 years production support experience
UNIX commands and log parsing skills
SQL query writing for investigations
AS/400 or OPEN Systems knowledge
24x5 onsite shift work availability
Nice-to-have
Retail or wholesale payment systems knowledge
Customer information systems experience
Fast-paced high-pressure environment adaptability
Strong written and oral communication skills
Key Requirements
3-5 years relevant production support experience
Experience in bank or financial services sector
Hands-on experience with UNIX and AS/400 platforms