Scaled Customer Success Manager

Brex

Utah, United States
Base: $88,000 - $110,000 ote; bonus/equity: commis...
On-site
3+ years customer-facing experience
Saas or fintech background required
High volume customer engagement
Brex is an intelligent finance platform enabling companies to spend smarter across more than 200 markets

Job Summary

  • Brex is an intelligent finance platform enabling companies to spend smarter across more than 200 markets.
  • The role involves developing strategies to retain and grow customers while leveraging technology to support them at scale.
  • Candidates will partner with sales teams to source expansion opportunities and advocate for the voice of the customer internally.

Matching Summary

Brex is an intelligent finance platform enabling companies to spend smarter across more than 200 markets.

Salary

Base: $88,000 - $110,000 OTE; Bonus/Equity: Commissions included in OTE; Benefits: Equity and other forms may be provided

Skills & Requirements

Must-have

  • 3+ years customer-facing experience
  • SaaS or Fintech background required
  • High volume customer engagement
  • Data-driven retention strategies
  • Marketing automation platform usage

Nice-to-have

  • Building customer programs from scratch
  • Leading large-scale webinars and workshops
  • Strategic AI application for data sets
  • Creating successful email outreach programs
  • Driving measurable retention outcomes

Key Requirements

  • At least 3 years experience in customer-facing roles
  • Experience working at a SaaS or Fintech organization
  • Proven track record as a relationship and business builder

Work Rights

Not specified

Tailored Resume

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