Temporary Full-time Member Service Representative

BCAA

Vernon, Canada
Base: $21.23 to $26.54 ph; bonus: performance bonu...
Excellent verbal and written communication skills
Analytical thinker with sound judgment
Fast-paced environment adaptability
This role is pivotal in delivering amazing Member experiences by identifying needs and directing customer flow at the Vernon Service Location

Job Summary

  • This role is pivotal in delivering amazing Member experiences by identifying needs and directing customer flow at the Vernon Service Location.
  • The position involves engaging incoming Members, coordinating appointments, answering calls, and promoting BCAA Membership products and services.
  • Employees receive a competitive rewards package including salary performance bonuses, pension plans, flexible benefits, and paid time off for wellness and volunteering.

Matching Summary

This role is pivotal in delivering amazing Member experiences by identifying needs and directing customer flow at the Vernon Service Location.

Salary

Base: $21.23 to $26.54 per hour; Bonus: Performance bonus target of 10% up to 17%; Benefits: Flexible benefits, wellness dollars, pension plan, vacation, and cultural days

Skills & Requirements

Must-have

  • Excellent verbal and written communication skills
  • Analytical thinker with sound judgment
  • Fast-paced environment adaptability

Nice-to-have

  • Passionate about delivering exceptional member experiences
  • Ability to speak other languages aside from English
  • Knowledge of ICBC systems

Key Requirements

  • Completion of Grade 12
  • At least two years' experience in customer service
  • Basic knowledge of MS Office Suite Products

Work Rights

Not specified

Tailored Resume

Cover Letter