Telefonischer Kundenbetreuer / Call-center Agent (d/m/w) Für Investment / Wertpapiergeschäft In Essen

Deutsche Bank UK

Essen, Germany
Not specified; good salary mentioned; flexible wor...
Hybrid
Very good german language skills c1 level
Experience in customer service or sales
Proficiency with pc and software applications
The role involves direct contact with customers to provide competent and personal service regarding banking topics

Job Summary

  • The role involves direct contact with customers to provide competent and personal service regarding banking topics.
  • Employees are responsible for taking stock orders according to customer wishes and informing them about products and conditions.
  • The company offers an intensive initial training on key banking topics, attractive compensation, and a hybrid working model.

Matching Summary

The role involves direct contact with customers to provide competent and personal service regarding banking topics.

Salary

Not specified; Good salary mentioned; Flexible working hours around the clock

Skills & Requirements

Must-have

  • Very good German language skills C1 level
  • Experience in customer service or sales
  • Proficiency with PC and software applications
  • Interest in investment and securities topics
  • Ability to make independent decisions

Nice-to-have

  • Calm demeanor in stressful situations
  • Enjoyment of interacting with people
  • Strong comprehension abilities
  • Willingness to work flexible hours

Key Requirements

  • Minimum C1 German language proficiency
  • First experience in customer service or career changer status
  • Routined use of PC and software applications

Work Rights

Not specified

Tailored Resume

Cover Letter