Bachelor's degree in fintech, finance, or related field
Strong analytical and problem-solving skills
The role involves monitoring support queues to identify urgent tickets and resolving complex technical issues including financial calculations and data reconciliation
Job Summary
The role involves monitoring support queues to identify urgent tickets and resolving complex technical issues including financial calculations and data reconciliation.
Candidates must possess strong analytical skills and fintech experience to effectively collaborate with cross-functional teams and drive product quality initiatives.
The position offers opportunities to innovate in fintech with competitive salary, comprehensive benefits, and resources for professional growth in an inclusive environment.
Matching Summary
The role involves monitoring support queues to identify urgent tickets and resolving complex technical issues including financial calculations and data reconciliation.
Salary
Competitive salary; Comprehensive benefits package; Not specified
Skills & Requirements
Must-have
Fintech or financial services experience required
Bachelor's degree in FinTech, Finance, or related field
Strong analytical and problem-solving skills
Experience with queue-based support environment
Ability to work rotating Sunday validation schedule
Nice-to-have
Knowledge of FIS products is a plus
Excellent verbal and written communication skills
Collaborative team environment participation
User training session facilitation experience
Key Requirements
Bachelor's degree in FinTech, Finance, Information Systems, or related field
Required Fintech or financial services experience
US employment eligibility (implied by EEOC/ADA context)