Guest Service Agent / Night Guest Service Agent

Mercure Melbourne La Trobe Street

Melbourne, Victoria, Australia
On-site
Flexible rotating roster availability
Strong communication skills
High attention to detail
This role supports Front Office operations by providing warm, professional guest service from check-in to check-out

Job Summary

  • This role supports Front Office operations by providing warm, professional guest service from check-in to check-out.
  • The position requires flexibility to work a rotating roster covering morning, afternoon, and night shifts.
  • Accor offers genuine career mobility with access to industry-leading training platforms and global discounts.

Matching Summary

This role supports Front Office operations by providing warm, professional guest service from check-in to check-out.

Skills & Requirements

Must-have

  • Flexible rotating roster availability
  • Strong communication skills
  • High attention to detail

Nice-to-have

  • Previous hotel experience preferred
  • Positive can-do attitude
  • Ability to work independently

Key Requirements

  • Valid working rights in Australia
  • Previous front office or customer-facing experience

Work Rights

Must have valid working rights in Australia

Tailored Resume

Cover Letter