It Operations Support Technician

Cacijobsapplication

$59,600 - $122,100; not specified; not specified p...
Hybrid
Enterprise infrastructure events
Real-time monitoring
Troubleshooting and pattern recognition
CACI is seeking an IT Operations Support Technician to join their 24x7 support team, responsible for monitoring and maintaining enterprise infrastructure to ensure stability and performance. The role requires strong technical troubleshooting skills and operational awareness, with opportunities for career advancement

Job Summary

  • Step into the center of a mission-critical IT Operations environment as the first responder for enterprise infrastructure events.
  • Maintain Operational Awareness and Intelligence, translating technical activity into mission and enterprise risk, and providing insight through monitoring tools and logs.
  • CACI offers a culture of integrity, an environment of trust with flexible time off, and a focus on continuous growth with competitive compensation and comprehensive benefits.

Matching Summary

Match Score: 85

CACI is seeking an IT Operations Support Technician to join their 24x7 support team, responsible for monitoring and maintaining enterprise infrastructure to ensure stability and performance. The role requires strong technical troubleshooting skills and operational awareness, with opportunities for career advancement.

Salary

$59,600 - $122,100; Not specified; Not specified

Skills & Requirements

Must-have

  • enterprise infrastructure events
  • real-time monitoring
  • troubleshooting and pattern recognition
  • incident ownership and resolution
  • shift turnover documentation

Nice-to-have

  • calm voice in incident
  • service-oriented attitude
  • high-performing group
  • continuous growth environment

Key Requirements

  • 3+ years relevant IT experience
  • Windows/Linux server admin
  • enterprise monitoring tools
  • ITSM platform experience
  • ITIL principles understanding
  • 24x7 or shift-based work
  • DoD 8140 IAT Level II cert

Work Rights

TS/SCI with Polygraph

Tailored Resume

Cover Letter