Patient Services Representative - Evernorth

TheCignaGroup LLC

Oakdale, PA, US
On-site (12-14 weeks of training required)
Reside in pennsylvania required
12-14 weeks on-site training
Strong customer service skills
The Cigna Group is seeking a Patient Services Representative for their Oakdale, PA location, focusing on specialty pharmacy and infusion services. The role requires strong customer service skills, organizational abilities, and a commitment to patient care, with a preference for candidates with prior healthcare or pharmacy experience

Job Summary

  • This role supports the clinical management and order setup of specialty patients under the supervision of a licensed pharmacist.
  • Applicants must reside in Pennsylvania and complete 12–14 weeks of on-site training at the Oakdale, PA location.
  • The position involves coordinating home and office deliveries, handling patient assessments, and ensuring compliance with accreditation standards.

Matching Summary

Match Score: 75

The Cigna Group is seeking a Patient Services Representative for their Oakdale, PA location, focusing on specialty pharmacy and infusion services. The role requires strong customer service skills, organizational abilities, and a commitment to patient care, with a preference for candidates with prior healthcare or pharmacy experience.

Skills & Requirements

Must-have

  • Reside in Pennsylvania required
  • 12-14 weeks on-site training
  • Strong customer service skills
  • Microsoft Office Suite proficiency
  • Accurate record keeping

Nice-to-have

  • Pharmacy Technician certification preferred
  • Prior specialty healthcare experience
  • Ability to work independently
  • Team collaboration skills

Key Requirements

  • High School diploma or GED
  • Pharmacy Technician certification (preferred)
  • Specialty healthcare experience (preferred)

Work Rights

Must be a resident of Pennsylvania

Tailored Resume

Cover Letter