The Manager, Renewals AMER leads and develops a team of Digital Renewals Sales Representatives responsible for managing high-volume, transactional, digitally-led customer renewals
Job Summary
The Manager, Renewals AMER leads and develops a team of Digital Renewals Sales Representatives responsible for managing high-volume, transactional, digitally-led customer renewals.
This role is accountable for driving consistent quota attainment, renewal rate performance, forecast accuracy, and operational excellence across a scaled, inside sales motion.
This is a people-first leadership role requiring strong digital sales acumen, operational rigor, and the ability to motivate, develop, and hold teams accountable in a fast-paced renewals environment.
Matching Summary
The Manager, Renewals AMER leads and develops a team of Digital Renewals Sales Representatives responsible for managing high-volume, transactional, digitally-led customer renewals.
Skills & Requirements
Must-have
Manage digital renewals team
Drive quota attainment
Forecast accuracy
Operational excellence
In-office leadership presence
Digital sales acumen
Nice-to-have
People-first leadership
Customer retention focus
Collaboration and accountability
Fast-paced environment
Key Requirements
5+ years inside sales/digital sales/renewals experience
2+ years people management experience
Proven track record of leading teams to exceed targets
Strong experience managing forecasts and pipelines