Job Summary

• The Senior Associate Digital Renewal Representative is responsible for managing multiple customer renewal cycles across regional accounts, ensuring timely, accurate renewals while supporting customer retention and growth.
• This role engages directly with customers on renewal discussions, identifies churn risks and expansion opportunities, and collaborates with Account Executives, Customer Success Managers, and partners.
• A primarily office-based inside sales team creates the environment needed to build skills faster, collaborate more effectively, and drive stronger enterprise outcomes, while still respecting flexibility and modern ways of working.

Matching Summary

Skills & Requirements

Key Requirements

• 1-3 years of experience
• Experience closing deals or renewals
• Proven ability to manage multiple priorities
• Strong organizational and time management skills
• Experience using CRM or renewal tracking systems
• Effective written and verbal communication skills
• Customer focused mindset
• Bachelor’s degree or equivalent professional experience

Work Rights