Senior Support Engineer (hybrid)

Broadridge

Dublin, Ireland
Not specified; not specified; not specified
Hybrid
Front-line technical support experience
Ability to read code in c# javascript sql vb python
Strong written and verbal communication skills
Broadridge is seeking a Senior Support Engineer to join their Dublin team in a hybrid work environment. The role focuses on providing technical support for their Asset Management Solutions, requiring strong communication skills and a solid understanding of financial markets and trading

Job Summary

  • The role serves as the primary point of contact for Broadridge Asset Management Solutions clients including hedge funds and wealth managers.
  • Engineers will leverage Agentic AI tools and automation platforms to assist with issue diagnosis, root cause analysis, and response generation.
  • The position requires availability to support an On-Call Rotation while working in a hybrid model from Dublin.

Matching Summary

Match Score: 85

Broadridge is seeking a Senior Support Engineer to join their Dublin team in a hybrid work environment. The role focuses on providing technical support for their Asset Management Solutions, requiring strong communication skills and a solid understanding of financial markets and trading.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Front-line technical support experience
  • Ability to read code in C# JavaScript SQL VB Python
  • Strong written and verbal communication skills
  • Understanding of financial markets and trading
  • Experience with Agentic AI concepts

Nice-to-have

  • Degree in Computing Finance or related field
  • Financial industry investments knowledge
  • Client-facing technical support experience
  • Familiarity with workflow automation platforms
  • Dynamic environment real-time business decisions

Key Requirements

  • Degree in Computing Finance or related field
  • Ability to work in a dynamic environment
  • Availability to support an On-Call Rotation

Work Rights

Not specified

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